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Otter.ai

Transcribe meetings and track decisions and action items.

Checked against otter.ai on Nov 9, 2026

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What Otter.ai does

Otter.ai is an AI meeting notetaker. It joins Zoom, Google Meet and Microsoft Teams calls, or records without a bot from the desktop app or Chrome, and produces a live transcript with speaker names, a summary, and assigned action items. Otter AI Chat lets you ask questions across all your past meetings and draft follow-ups. Sales teams can push notes into Salesforce or HubSpot, and the free Basic plan already includes mobile apps and live transcription.

Best for

  • Professionals who want automatic meeting notes
  • Sales teams logging call notes to a CRM
  • Students recording and transcribing lectures
  • Teams searching past meetings for decisions

Key features

Meeting agent

Sends a notetaker into Zoom, Meet or Teams from your calendar, or records bot-free from desktop or Chrome.

Live transcription

Transcribes in real time in several languages and labels each speaker.

Summaries and action items

Writes a summary of decisions and pulls out next steps with owners.

Otter AI Chat

Ask questions across your meetings and connected apps, or draft follow-up emails and reports.

CRM and app integrations

Connects with Salesforce, HubSpot, Slack, Notion, Jira and more; Zapier and CRM sync start on Pro.

MCP server

Lets Claude and other AI chat tools read your Otter meeting knowledge.

Otter.ai pricing

Otter.ai has a free plan. Basic gives 300 transcription minutes a month, 30 minutes per conversation, 3 lifetime file imports and 20 AI Chat queries a month. Paid plans start at $16.99/month per user. The page showed a 50% Pro discount that it said was valid only with an India-issued card; list prices are given here. Basic and Pro minutes do not roll over. Prices checked on the official site on Nov 9, 2026.

Basic$0
Pro$16.99/month per user$8.33/month billed annually; 1,200 minutes, 90 min per conversation
Business$30/month per user$19.99/month billed annually; unlimited meeting minutes, 4 hr per conversation
EnterpriseContact salesCustom; SSO, API, HIPAA add-on

Source: Otter.ai pricing page

Pros and cons

What it does well

  • The free plan includes live transcription, meeting integrations and mobile apps.
  • Works across Zoom, Google Meet and Teams from one account.
  • Available on web, phone, Chrome and desktop.

Know before you sign up

  • Free conversations stop at 30 minutes and history is limited to 25 conversations.
  • Pro caps transcription at 1,200 minutes a month with no rollover.
  • API access and webhooks are listed only on the Enterprise plan.

Alternatives to Otter.ai

Questions about Otter.ai

What is Otter.ai?

Otter.ai is an AI meeting notetaker. It joins Zoom, Google Meet and Microsoft Teams calls, or records without a bot from the desktop app or Chrome, and produces a live transcript with speaker names, a summary, and assigned action items. Otter AI Chat lets you ask questions across all your past meetings and draft follow-ups. Sales teams can push notes into Salesforce or HubSpot, and the free Basic plan already includes mobile apps and live transcription.

Is Otter.ai free?

Otter.ai has a free plan. Basic gives 300 transcription minutes a month, 30 minutes per conversation, 3 lifetime file imports and 20 AI Chat queries a month. Paid plans start at $16.99/month per user. The page showed a 50% Pro discount that it said was valid only with an India-issued card; list prices are given here. Basic and Pro minutes do not roll over. Prices checked on the official site on Nov 9, 2026.

How much does Otter.ai cost?

Paid plans start at $16.99/month per user; plans listed on the official pricing page: Basic ($0), Pro ($16.99/month per user), Business ($30/month per user), Enterprise. The page showed a 50% Pro discount that it said was valid only with an India-issued card; list prices are given here. Basic and Pro minutes do not roll over.

Who is Otter.ai best for?

Professionals who want automatic meeting notes, Sales teams logging call notes to a CRM, Students recording and transcribing lectures and Teams searching past meetings for decisions.

Where can I use Otter.ai?

Otter.ai is available on Web, iOS, Android, Chrome extension, Mac and Windows, according to its official site.

What are some alternatives to Otter.ai?

Similar productivity tools include Fireflies.ai, Notion AI, Calendly and Fathom. Compare them on the Productivity page.