What LiveChat does
LiveChat describes an in-app Copilot for its human agents. Its separate ChatBot.com service is not counted again as a LiveChat feature.
Use it to
- Assist a chat agent
- Review a customer conversation
LiveChat pricing
We have not confirmed LiveChat's current pricing yet. Check the pricing page on livechat.com before you sign up; plans and free tiers change often.
Alternatives to LiveChat
FrontAssist customer service through Front AI.
Genesys Cloud CXUse AI automation inside Genesys Cloud CX.
Observe.AIAssist and analyze customer-service conversations.
CrispAdd AI agents to support conversations.
DixaResolve support inquiries with Dixa Mim.
GorgiasUse Gorgias AI Agent in ecommerce support.
Questions about LiveChat
What is LiveChat?
LiveChat describes an in-app Copilot for its human agents. Its separate ChatBot.com service is not counted again as a LiveChat feature.
Is LiveChat free?
We have not confirmed LiveChat's current pricing yet. Check the pricing page on livechat.com before you sign up; plans and free tiers change often.
What is LiveChat used for?
People use it to assist a chat agent and review a customer conversation.
What are some alternatives to LiveChat?
Similar business tools include Front, Genesys Cloud CX, Observe.AI and Crisp. Compare them on the Business page.