AI tools directory / Business

Freshdesk

Add AI agents to service workflows.

Visit freshworks.com

What Freshdesk does

Freshdesk brings support workflows and Freshworks' AI capabilities together for customer service teams. This listing is for Freshdesk's named AI support scope, not every Freshworks product.

Use it to

  • Manage support tickets
  • Introduce AI service agents

Freshdesk pricing

We have not confirmed Freshdesk's current pricing yet. Check the pricing page on freshworks.com before you sign up; plans and free tiers change often.

Alternatives to Freshdesk

Questions about Freshdesk

What is Freshdesk?

Freshdesk brings support workflows and Freshworks' AI capabilities together for customer service teams. This listing is for Freshdesk's named AI support scope, not every Freshworks product.

Is Freshdesk free?

We have not confirmed Freshdesk's current pricing yet. Check the pricing page on freshworks.com before you sign up; plans and free tiers change often.

What is Freshdesk used for?

People use it to manage support tickets and introduce AI service agents.

What are some alternatives to Freshdesk?

Similar business tools include Help Scout, Crisp, Dixa and Forethought. Compare them on the Business page.